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Case Study

Turning a Complex, Multi-Lingual Website into a Scalable HubSpot CMS Engine

Challenge

By early 2025, Bookassist had outgrown its legacy web platform. The website had evolved organically, leading to a patchwork of pages and inconsistent user experiences. These challenges were especially acute for a growing company operating across multiple European markets and offering a range of sophisticated hotel technology solutions:

  • Fragmented Content and UX: Critical content like product pages, case studies, and thought leadership assets were disjointed. Layouts varied, navigation was inconsistent, and each new content piece often required unique design work, increasing both time and cost.
  • Multi-Lingual Complexity: Operating in several languages, Bookassist’s marketing team faced operational drag in managing localized versions of content. Translations were often managed manually, leading to layout issues and inconsistent messaging across regions.
  • Technical Dependence: Non-technical team members were unable to update pages or launch campaigns without developer help. This created bottlenecks for marketing initiatives and slowed down the company’s ability to test and iterate on content.
  • Outdated and Rigid Platform: Bookassist’s old system did not reflect its forward-looking brand or integrate well with modern tools like HubSpot. It lacked scalability, flexibility, and future-readiness.

The brief to No Bounds Digital was clear: “We want a modern, multi-lingual site in HubSpot CMS that reflects who we are, generates leads, and is simple enough for marketers to manage day-to-day without calling a developer.”

Solution

No Bounds Digital tackled the project not as a typical website migration, but as a strategic, phased rebuild designed to enable scale, flexibility, and marketing autonomy.

Strategic Planning & Phased Rollout

The project began with in-depth discovery sessions to clarify business objectives—primarily improving brand perception, generating qualified leads, and simplifying site management. The team then finalized a new sitemap and information architecture that cleanly separated commercial content from educational resources.

A two-phase rollout was implemented:

  • Phase One: Launch core pages (home, about, products, contact) to meet immediate deadlines and create a solid foundation.
  • Phase Two: Build out the content ecosystem (blog, case studies, podcast, knowledge hub, regional pages) post-launch without rushing critical design decisions.

Modular HubSpot CMS Architecture

Rather than creating static pages, No Bounds Digital built a modular theme in HubSpot CMS designed for speed, consistency, and reuse:

  • Six Core Templates: Home, About, Products, Case Studies, Knowledge Hub, and Contact pages—with each template designed to support numerous permutations.
  • Custom Modules: Included grids for product features, testimonial blocks, CTAs, blog feeds, event modules, and hero stats for case studies. These gave the marketing team a toolkit to build pages without code.

Dynamic Content System

Bookassist’s content—especially blog posts, case studies, and knowledge articles—was migrated into structured HubDB/CMS content types. This allowed:

  • Easy editing through forms rather than code.
  • Consistent layout across all posts.
  • Auto-filtering by region or topic.
  • “Related content” modules that dynamically adjust based on content type and language.

True Multi-Lingual Functionality

Multi-lingual support was built into the architecture from the start, not retrofitted. Key features included:

  • Structured language variations and clean URL management to avoid SEO penalties.
  • Translations carefully handled to ensure layout integrity and readability.
  • Global modules, such as CTAs and footers, were language-aware, requiring updates only once per language instead of per page.

Content Migration and QA

The migration process included formatting 12 core pages and 12 detailed case studies, each with performance stats, visuals, and cross-links. All content was staged and tested within HubSpot’s environment to ensure proper layout, links, and functionality before going live.

Integrations, Search & Analytics

To transform the site into a true marketing engine:

  • Lead capture forms were connected directly to HubSpot CRM for automation and sales handoffs.
  • Native search was configured to index blog, case studies, and knowledge content.
  • Google Analytics and Microsoft integrations enabled deep performance tracking.
  • The podcast was migrated to a branded subdirectory, preserving SEO and aligning visually with the main site.

Results

From project kickoff in April to a successful launch in October 2025, the engagement produced a future-ready, multi-lingual marketing platform. Key outcomes include:

  • Smooth, On-Time Launch: The site went live on October 14 without major bugs. Post-launch work focused on SEO refinements and podcast completion—not fixing broken elements.
  • Scalable, Modular Content System: With just six templates and reusable modules, the site supports new products, campaigns, and regional content with ease.
  • Multi-Lingual Efficiency: The marketing team now manages one streamlined system across all languages, drastically reducing manual overhead.
  • Empowered Marketing Team: After a single 60-minute training, Bookassist’s marketers can independently add case studies, publish blog posts, adjust CTAs, and build campaign pages—no developers required.
  • Performance-Ready Infrastructure: Mobile-first design, fast load times, lazy loading, and responsive layouts ensure a high-quality user experience on any device.
  • Seamless Collaboration: Over 300 interactions between teams were logged and tracked in HubSpot, resulting in efficient decision-making and no lost context throughout the project lifecycle.

Bookassist now has a platform designed not just to look good, but to perform. Future SEO efforts, lead generation, and region-specific content campaigns all have a solid foundation to build on.

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